Employee Engagement
Power to the people. Your employees and the places they work, such as contact centers and retail locations, are an important and often overlooked channel.
Employee engagement is an exciting and ever-growing practice that expands Stone Ward’s effectiveness — and yours.
Rooted in adult learning theory, this employee-facing discipline focuses on creating “employee brands:” a brand that complements your external positioning, and drives ownership and accountability among your personnel.
We offer you extensive experience in internal communications, sales and service training design, development and delivery, and key support enablers such as quality assurance program design and reward-and-recognition structure.
Our practice covers all aspects of performance support across all “live” channels, including contact centers and retail locations.
- Internal brand planning
- Employee communications
- Corporate meeting planning/on-site management
- Intranet design, execution and maintenance
- Internal contests and promotions
- Employee roadshows
- Employee recruitment advertising